Effective date: October 26, 2023

S & P Towing ("us", "we", or "our") operates the sandptowing.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service.

By using the Service or engaging our services, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

Personal Data:

While using our Service, or requesting our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address

Vehicle Information (Make, Model, Year, License Plate Number)

Location Data (for dispatching and service purposes)

Payment Information (for processing payments)

Usage Data:

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Data

S & P Towing uses the collected data for various purposes:

To provide and maintain the Service

To process and manage your towing or roadside assistance requests.

To dispatch tow trucks and other service providers.

To communicate with you regarding your service request (e.g., updates on estimated arrival times, changes to service).

To process payments and manage billing.

To allow you to participate in interactive features of our Service when you choose to do so.

To provide customer care and support.

To provide analysis or valuable information so that we can improve the Service.

To monitor the usage of the Service.

To detect, prevent, and address technical issues.

To fulfill legal obligations, such as providing information to law enforcement if required.

To send you occasional promotional messages and offers, which you can opt-out of at any time.

Sharing Your Data

Service Providers:

We may share your personal information with third-party service providers, such as payment processors, dispatching software providers, and GPS tracking systems, to assist us in providing our services. These providers are obligated to protect your data and use it only for the purposes we specify.

Law Enforcement:

We may disclose your personal information if required by law or legal process, or to protect our rights, property, or safety or the rights, property, or safety of others. This may include providing vehicle information and location data to law enforcement agencies.

Business Transfers:

If S & P Towing is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Transfer Of Data

Your information, including Personal Data, may be maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures may include encryption, firewalls, and access controls.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Communications

We may use your Personal Data to contact you with updates regarding service requests, promotional newsletters, marketing, or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By phone: 678-671-5469

By mail: 1602 Old Atlanta Road, Griffin Ga 30223

By email (if applicable): [email protected]

Thank you for choosing S & P Towing.

We are committed to protecting your privacy and ensuring the security of your personal information.